The Naviance Privacy Settlement resolves claims that PowerSchool Holdings LLC, Hobsons Inc., Heap Inc., and the Board of Education of the City of Chicago allegedly intercepted students’ confidential and sensitive communications while students used Naviance.
The consumer-facing service covered by this settlement is Naviance, including the Naviance Platform and the student.naviance.com landing page. The lawsuit alleges that third-party analytics and advertising technologies were used in connection with the platform in ways that violated federal and state privacy laws. The defendants deny wrongdoing and agreed to settle to avoid continued litigation.
This settlement matters because it offers both cash compensation and prospective privacy relief. In addition to the settlement fund, the agreement requires privacy-related changes involving analytics review, disclosures, data deletion requests, and contract compliance obligations going forward.
Who qualifies:
- People in the United States
- Who, while a student, logged into Naviance
- At least once between August 18, 2021 and January 23, 2026
Eligible products and services:
- Naviance
- The Naviance Platform
student.naviance.com- Student use of Naviance during the class period
How payouts work:
- The total settlement fund is $17,250,000.
- Approved claimants will receive a pro rata share of the net fund.
- Pro rata means each approved claimant receives an equal share after deductions for settlement administration, attorneys’ fees, costs and expenses, and any court-approved service award.
- The exact payment amount depends on how many valid claims are approved.
- Online claimants may choose PayPal, Venmo, Zelle, or check.
- Paper claimants are paid by check.
FAQ
What is the Naviance settlement about?
It concerns allegations that students’ confidential communications and data were intercepted while they used Naviance.
Who can file a Naviance settlement claim?
Anyone in the United States who, while a student, logged into Naviance at least once from August 18, 2021 through January 23, 2026.
Do I need proof to file a claim?
No. The materials reviewed do not require receipts, invoices, or purchase records. The claim is based on class membership information and attestation.
Do I need a claim ID or PIN?
The verified credential mentioned in the settlement materials is a Student Class Member ID. I did not find a verified separate PIN requirement in the official website or FAQ materials reviewed.
How much is the Naviance settlement payout?
There is no guaranteed flat payment. Each approved claim receives a pro rata share of the fund, so the amount depends on the number of valid claims filed.
When will Naviance settlement payments be sent?
If the settlement receives final approval and there are no delaying appeals, approved claims are scheduled to be paid 45 days after final approval becomes effective.