Free Trial Recurring Billing Class Action Settlement – Wells Fargo & Co.

You may be eligible to file a claim if:

• You were enrolled in a recurring billing program offered by any of the Tarr, Apex, or Triangle Entities at any time from 2009 to present.
• You were charged ongoing subscription or continuity plan fees after initially signing up for a free or low-cost trial.
• You did not receive a complete refund or reimbursement for those charges from prior FTC refund programs (if eligible, FTC refunds may affect your settlement eligibility).
• You submit a valid Claim Form by the deadline.
• If you previously received an FTC refund for Triangle or Apex charges, you may automatically receive the appropriate settlement benefits from those entities without filing a new claim, but you must file a claim for Tarr charges if applicable.  

The settlement covers products sold through deceptive “free trial” or continuity subscription programs operated by the Tarr, Apex, and Triangle entities. These products were typically advertised as low-cost or free trials but resulted in ongoing recurring charges.

Covered Product Categories

The settlement includes, but is not limited to, the following types of products:

• Dietary supplements
• Weight-loss supplements
• Health and wellness supplements
• Memory and brain supplements
• Joint and pain relief supplements
• Beauty and skin-care products
• Anti-aging creams and serums
• Teeth whitening products
• Male enhancement products
• Female enhancement products
• Hair growth and hair loss products
• CBD-related wellness products
• Trial electronics or accessory products tied to continuity billing

Examples of Commonly Reported Products

Consumers frequently reported recurring charges related to products marketed under names such as:

• Keto or weight-loss trial supplements
• Brain or focus enhancement pills
• Anti-wrinkle or skin rejuvenation creams
• Joint relief capsules
• Energy or metabolism boosters

Important: Product names often changed or were rebranded. Eligibility is based on how the product was sold (free trial with recurring billing), not the brand name alone.

Proof of documentation varies by claim type:

• No Proof Required (Flat Payment Option):
• You do not need detailed receipts or statements to file this type of claim.
• You must certify under penalty of perjury that you were enrolled in recurring billing for one or more covered products.
• Provide a description of product(s), purchase dates, and confirmation of recurring billing enrollment.
• This option yields a flat cash payment up to $20 (depending on overall fund allocation and entity group).
• With Proof Required (Documented Loss Option):
• To seek compensation for actual out-of-pocket recurring charges beyond the flat payment, you must upload or mail supporting documentation, such as:
• Bank statements showing monthly charges;
• Credit card statements with recurring billing entries;
• Email receipts showing charges and any refunds or reimbursements.
• Documented loss payments are calculated pro-rata based on your verified unreimbursed charges and total valid claims.
• Minimum Threshold: Payments are subject to a minimum payment threshold, typically around $10, meaning if your prorated share is below this amount, you may not receive a payment (but your funds will be redistributed to other claimants with higher recognized claims)

• The Total Settlement Amount is $33,000,000.  
• The net settlement fund will be allocated among eligible claimants after court-approved attorneys’ fees, administrative costs, and any service awards.
• Allocations are proportioned by entity group for Tarr, Apex, and Triangle billing categories: approximately 45.17% Triangle, 32.26% Apex, and 22.57% Tarr.
• Claimants may receive either a pro-rata cash payment based on documented losses or a flat cash payment up to $20 for claims without documentation.
• Payments may be issued by PayPal, Venmo, Zelle, or check, based on claimant preference.