This settlement resolves claims in Schertzer, et al. v. Bank of America, N.A., et al., Case No. 3:19-cv-00264-DMS-MSB, pending in the United States District Court for the Southern District of California.
The lawsuit alleges that Bank of America, N.A. assessed more than one out-of-network balance inquiry fee when customers used FCTI, Inc.-owned ATMs located in 7-Eleven stores. Bank of America denies wrongdoing, but has agreed to a $2,250,000 settlement fund.
The consumer-facing names people are most likely to search for are Bank of America and 7-Eleven ATM fees. The covered service is the Bank of America balance inquiry fee charged at FCTI-operated ATMs inside 7-Eleven stores during the class period from May 1, 2018 through November 16, 2021.
The settlement matters because eligible class members may receive an equal pro rata share of the net settlement fund. According to the official website, current accountholders who received notice may receive a distribution automatically if the settlement is approved. Former accountholders must submit a valid claim form by the deadline to receive payment.
The settlement does not provide a fixed individual payout amount. Instead, payments are pro rata, meaning each eligible claimant receives an equal share of the remaining net settlement fund after deductions for court-approved fees, costs, administration expenses, and any service award.
Who qualifies:
- U.S. Bank of America accountholders
- Those charged more than one out-of-network balance inquiry fee during the same visit to an FCTI, Inc.-owned ATM located in a 7-Eleven store
- Those whose qualifying transactions occurred between May 1, 2018 and November 16, 2021
- Those who did not make a valid claim and receive payment in Weiss v. FCTI, Inc.
FAQ
What is the Bank of America 7-Eleven ATM fee settlement?
It is a class action settlement over allegations that Bank of America charged multiple out-of-network balance inquiry fees during a single visit to certain 7-Eleven ATMs.
Who can get money from the settlement?
Eligible Bank of America accountholders in the United States who were charged more than one out-of-network balance inquiry fee at an FCTI-owned ATM in a 7-Eleven store during the class period may qualify.
Do current Bank of America customers need to file a claim?
The official website says current accountholders who received an Email Notice and/or Postcard Notice do not need to submit a claim to receive a pro rata distribution if the settlement is approved.
Do former accountholders need to file a claim?
Yes. Former accountholders must submit a valid claim form by June 29, 2026.
How much will each person receive?
The settlement uses a pro rata distribution, so the amount depends on the number of eligible claimants and the net settlement fund available after deductions.